Accessibility

We encourage visitors to review our guidelines and visitor information below in order to plan their visit in advance and make the most of their Newport Mansions experience. While we are committed to expanding broader public access at our properties, most of our historic museum sites are not equipped with accessible ramps, elevators or chair lifts, but we are pleased to offer alternative virtual experiences for eight of our historic sites.

Visitors with limited mobility can enjoy tours of the house and grounds at The Breakers, Marble House and Rosecliff, as these properties are partially accessible and have elevator service available between floors. Please note that the basement level at Rosecliff, where the Museum Store is located, is not accessible via elevator.

All our properties include moving long distances over non-paved terrain. The distance from the parking lots to the house entrances and exits is quite significant. There is limited seating throughout the museums, both indoor and outdoor.

We are happy to work with you to make your visit enjoyable and we encourage visitors with questions or requests to call ahead.

Please see the list of properties below for detailed accessibility information on each of our sites.

Mobility Devices

Personal mobility devices such as manual and electric wheelchairs, mobility scooters, walkers or rollators can be used throughout the partially accessible museums, including The Breakers, Marble House and Rosecliff. Other wheeled mobility devices such as strollers, bicycles, skateboards, in-line/roller skates or hoverboards are not permitted in the museums. We do not have wheelchairs available on site.

Service Animals

Service animals are welcome at all museum locations provided they are on a leash and under their owner’s control at all times. Pets and emotional support animals are not allowed in the museums.

At the Newport Mansions, we have specific guidelines to ensure guests with service animals are supported throughout their visit. Please note:

• A service animal is a dog or miniature horse that has been individually trained to do work or perform tasks for an individual with a disability.
• Service animals must be under the control of the owner at all times and should remain on a leash or in a harness. Newport Mansions team members are not able to take control of service animals.
• Only trained service animals are permitted inside the Newport Mansions. Emotional support animals, comfort animals and pets are not permitted.
• Service animals must be housebroken. Service animals are required to behave and not bark, growl, jump up on or lunge at other guests or team members. Corrective action must be taken if the service animal is not behaving appropriately.
• In food and beverage locations, service animals must remain on the floor and not on dining chairs or tables.

Information in Accessible Formats

Open captioning or transcripts are available for all exhibition media installations that feature audio. For audio that accompanies video, open captioning is provided on the screen.

Printed materials are available in the museums where tours are self-guided. You can also download in advance the Newport Mansions app which has both audio components and written transcripts to enhance your visit. Look for Wi-Fi hotspot signage in the museums.

Sign Language Interpretation

American Sign Language (ASL) interpretation is available for guided tours and programs upon request with at least three weeks notice, subject to the availability of interpreters. Email [email protected] or call (401) 847-2251. Office hours are Monday – Friday, 9 am – 5 pm. All requests are scheduled in the order in which we receive them. Kindly allow a few business days for a reply.

Contact Us

Please contact us if you have questions or concerns that are not included, at (401) 847-1000, ext. 158, or email [email protected].

Please allow up to 48 hours for a reply to your voicemail or email.

Accessibility by Location

Click on the images or titles below for specific accessibility information about each house.